Leasing and Occupancy Manager
Housing Opportunities Commission Housing Opportunities Commission Gaithersburg, MD Gaithersburg, MD Full-time Full-time From $68,906 a year From $68,906 a year This is a managerial-level professional position responsible for directing, planning, implementing and evaluating the services and activities of the Leasing and Occupancy (L&O) team for the HOC managed properties.
This includes policy development and direct supervision of Leasing & Occupancy team.
The incumbent works with the Property Management division to create processes/policies, implement and optimize processes/policies for the Leasing and Occupancy team that ensure a best-in-class customer experience for the customers of Housing Opportunities Commission.
This position will also establish and track the appropriate metrics to ensure direct reports are meeting their deliverables and find opportunities for improvements.
In performing the duties, the employee is required to investigate research, analyze and make recommendations to leadership based on the information and data.
EXAMPLES OF DUTIES:
Monitor adequacy of a central pool of applicants for placement in affordable housing programs including but not limited to Project-Based Section 8 (also known as Project-Based Rental Assistance), Low Income Housing Tax Credit, HOME, HIF, MPDU, Risk Share and units with Project-Based Vouchers.
Oversee the certification and recertification processes, placement and administration of housing programs.
Manage and direct marketing, application & screening processes, leasing and compliance activities.
Prepare occupancy and certification related analyses and reports as required.
Ensure that processes, tools and systems are developed and maintained to support the division.
Supervise the scattered sites Housing Specialists performing initial, annual and interim recertifications as well as administrative staff.
Ensure ongoing program compliance for all affordable housing programs and respond to management reviews and auditor's requests for data.
Develop and implement corrective action plans.
Oversee the submission of updated Rent Schedules to HUD for Project-Based Section 8 properties and the implementation of Gross Rent Changes.
Conduct and coordinate investigations with staff regarding potential lease violations and fraud issues.
Maintain updated knowledge of housing programs regulations, obtaining necessary certifications and ensuring that staff is appropriately trained and certified as necessary.
Identify, analyze and develop recommendations to address problems and issues associated with HOC housing programs and services, and communicate issues and concerns to the Division Director.
MINIMUM
Qualifications:
Experience:
Position requires proven experience of at least 5-7 years in various HUD program compliance and Tax Credit.
Must have a 2-3 years of experience in a managerial role.
Education:
Graduation from an accredited college or university with a Bachelor's Degree in Social Sciences, Business Administration or related field.
Knowledge, Skills and Abilities:
Knowledge of Federal, State and local laws and regulations pertaining to subsidized housing.
Low Income Housing Tax Credit Certification will be required within the initial 6 months of employment.
Good communications skills, both oral and written, and the ability to speak effectively in public.
Demonstrated experience with various computer software including MS Office, MS Excel and Yardi or other affordable housing software.
Good interpersonal skills and the ability to interact with people of varied backgrounds.
Ability to promote and maintain good working relationships with management, staff and representatives.
Job Type:
Full-time Pay:
From $68,906.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Experience level:
5 years Schedule:
Monday to Friday Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
This includes policy development and direct supervision of Leasing & Occupancy team.
The incumbent works with the Property Management division to create processes/policies, implement and optimize processes/policies for the Leasing and Occupancy team that ensure a best-in-class customer experience for the customers of Housing Opportunities Commission.
This position will also establish and track the appropriate metrics to ensure direct reports are meeting their deliverables and find opportunities for improvements.
In performing the duties, the employee is required to investigate research, analyze and make recommendations to leadership based on the information and data.
EXAMPLES OF DUTIES:
Monitor adequacy of a central pool of applicants for placement in affordable housing programs including but not limited to Project-Based Section 8 (also known as Project-Based Rental Assistance), Low Income Housing Tax Credit, HOME, HIF, MPDU, Risk Share and units with Project-Based Vouchers.
Oversee the certification and recertification processes, placement and administration of housing programs.
Manage and direct marketing, application & screening processes, leasing and compliance activities.
Prepare occupancy and certification related analyses and reports as required.
Ensure that processes, tools and systems are developed and maintained to support the division.
Supervise the scattered sites Housing Specialists performing initial, annual and interim recertifications as well as administrative staff.
Ensure ongoing program compliance for all affordable housing programs and respond to management reviews and auditor's requests for data.
Develop and implement corrective action plans.
Oversee the submission of updated Rent Schedules to HUD for Project-Based Section 8 properties and the implementation of Gross Rent Changes.
Conduct and coordinate investigations with staff regarding potential lease violations and fraud issues.
Maintain updated knowledge of housing programs regulations, obtaining necessary certifications and ensuring that staff is appropriately trained and certified as necessary.
Identify, analyze and develop recommendations to address problems and issues associated with HOC housing programs and services, and communicate issues and concerns to the Division Director.
MINIMUM
Qualifications:
Experience:
Position requires proven experience of at least 5-7 years in various HUD program compliance and Tax Credit.
Must have a 2-3 years of experience in a managerial role.
Education:
Graduation from an accredited college or university with a Bachelor's Degree in Social Sciences, Business Administration or related field.
Knowledge, Skills and Abilities:
Knowledge of Federal, State and local laws and regulations pertaining to subsidized housing.
Low Income Housing Tax Credit Certification will be required within the initial 6 months of employment.
Good communications skills, both oral and written, and the ability to speak effectively in public.
Demonstrated experience with various computer software including MS Office, MS Excel and Yardi or other affordable housing software.
Good interpersonal skills and the ability to interact with people of varied backgrounds.
Ability to promote and maintain good working relationships with management, staff and representatives.
Job Type:
Full-time Pay:
From $68,906.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Experience level:
5 years Schedule:
Monday to Friday Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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