Police Services Aide
Salary:
$16.
70 HourlyLocation :
Gaithersburg, MDJob Type:
Part-TimeJob Number:
FY2023-00819Department:
PoliceDivision:
Police Department (1211)Opening Date:
07/28/2023Closing Date:
ContinuousFLSA:
Non-ExemptDescription PLEASE READ THIS ENTIRE ANNOUNCEMENT CAREFULLYBEFORE SUBMITTING YOUR APPLICATION - AN ATTACHMENT IS REQUIREDApplications are being accepted for part-time Police Services Aides to support Police Department operations, functions, programs, and activities.
This is a civilian position within the Police Department.
You must be at least 18 years of age to apply.
This position will work a regularly scheduled shift on weekday evenings (4 to 9 p.
m.
) and weekends (8 a.
m.
to 3 p.
m.
or 3 p.
m.
to 9 p.
m.
) and may substitute as needed for full-time or part-time staff who are unavailable to work their assigned shift (any weekday between 8 a.
m.
and 4 p.
m.
, any weeknight from 4 p.
m.
to 9 p.
m.
, and/or any weekend shift from 8 a.
m.
to 3 p.
m.
, or 3 p.
m.
to 9 p.
m.
).
(Scheduled hours are subject to change depending on Department operational needs.
) Availability to substitute on holidays is expected with the exception of Thanksgiving Day, Christmas Day, and New Year's Day.
As a Police Services Aide, you will perform a wide variety of clerical and administrative functions that support and assist police personnel and the public but do not require the authority of a sworn law enforcement officer.
We're looking for individuals who are responsible, dependable, punctual, and attentive to detail and who have general knowledge of record keeping practices and procedures and previous clerical/administrative support experience.
You must be committed to providing excellent customer service, as you'll interact with the general public, residents, business owners, and staff on a daily basis.
It is truly a team effort in the Gaithersburg Police Department - our civilian employees work together with sworn officers to fulfill the day-to-day operations of the agency and to help members of the Gaithersburg community when they need it the most.
APPLICATION PROCESS:
In addition to completing the online job application (including the Questions portion of the application) for this position, you are required to complete the Gaithersburg Police Department's Civilian GPD Applicant Questionnaire (PDF) and attach it to your online job application for this position prior to submitting your application through the online process.
Only applicants who submit a completed online employment application and the Civilian GPD Applicant Questionnaire will be moved to the next step in the review and selection process.
This 26-page Civilian Applicant Questionnaire requires a significant amount of information.
Complete this document before you begin the online application process, as you MUST attach your completed Questionnaire to your application when you submit it.
To complete the Questionnaire, you must save the file to a computer, open it with Adobe Reader, fill it out, save it, then attach the completed and saved document to your application before submitting the application through the online process.
Read all instructions carefully and complete all sections of the Questionnaire as accurately and thoroughly as possible.
If you are unable to sign (e-sign) your Questionnaire on the pages where a digital signature is required, submit the Questionnaire without signatures.
You will have an opportunity to provide signatures if you are selected to move forward in the process.
Resumes and other materials may be submitted to supplement your application and Civilian Applicant Questionnaire, but not in lieu of either document.
The application and Questionnaire must be filled out completely; incomplete applications and/or questionnaires will be rejected.
Online applications and attached materials are stored on a secure site.
Only authorized employees and hiring authorities have access to the information submitted.
Download and complete the Police Department's Civilian Applicant Questionnaire by clicking on the words Civilian GPD Applicant Questionnaire below (this is the link to the questionnaire):
(PDF)Click on the link above to open the Applicant Questionnaire Save the Civilian GPD Applicant Questionnaire file to a computer Open it with Adobe Reader Fill it out completely and Save the completed document Attach the saved completed document to your online application Submit your complete online application and attached Questionnaire WARNING:
Intentionally lying or intentionally withholding informationwill result in a permanent disqualification.
Job Functions What you will do with us:
Respond to requests/inquiries of customers who walk in/call in to the Police Department seeking emergency and routine information and assistance.
Perform data entry tasks as directed/assigned.
Maintain records and files containing parking tickets, traffic citations, and other police related information.
Assist with radio communication involving police situations.
Receive and process payments for parking and traffic violations.
Process requests for copies of reports and other information.
Conduct research and prepare reports on department-related matters/issues or work on special projects as directed.
Perform routine office assistance tasks such as typing, filing, copying, faxing, and scanning when requested.
Key responsibilities are highlighted above; please to view the classification description for the Police Services Aide position.
Qualifications What you will need to be considered:
High school diploma or equivalent (GED).
Demonstrated strong computer skills and experience with Microsoft Office applications.
Previous responsible administrative support/clerical experience and ability to accurately process a considerable volume of detailed statistical and record work.
Excellent verbal and written communication and interpersonal skills.
Ability to understand, follow, and carry out oral and written instructions.
Ability to operate standard office equipment and a multi-line telephone.
Ability to maintain confidentiality of sensitive information.
Or any acceptable equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities.
Additional Information To be considered for this position, interested applicants must complete and submit:
An online employment application A This position will remain open until filled; applications will be reviewed as they are received.
Recruitment will close without notice when a sufficient number of qualified applications are identified or all hiring decisions have been made.
Direct deposit of paychecks is a condition of employment for all City of Gaithersburg employees.
Successful candidates will be subject to a comprehensive background investigation required for civilian employees of the Gaithersburg Police Department and drug/alcohol screening.
The City has established an alcohol-free, drug-free, and smoke-free workplace which applies to any person employed by, conducting business with, or applying for a position with the City.
Each employee, as a condition of their employment, may be required to participate in pre-employment and reasonable suspicion testing.
Employees classified as safety sensitive are also subject to immediate post accident and random testing.
For more information about the position, Civilian Applicant Questionnaire, or the recruitment process, please contact Police Administrative Services Supervisor Isabel White, at 240-805-1788 or Questions regarding the online application process may be directed to the Department of Human Resources at 301.
258.
6327 or This recruitment will establish an eligibility list which will be used to fill current vacancies and may be used to fill other openings in this classification which occur in the next 6 months.
Benefits are not available with this position.
01 Each applicant must complete this supplemental questionnaire as part of the application screening and selection process.
The information you provide will be reviewed and may be used to determine your eligibility to move forward in the selection process.
Incomplete responses, false statements, omissions, or partial information (see resume is not acceptable) may result in disqualification from the selection process.
Do you agree to answer each supplemental question truthfully and certify that your responses can be verified from information included within your application? Yes No 02 Are you at least 18 years of age? Yes No 03 This position will be expected to work a scheduled shift on weekday evenings and on weekends, and may substitute as needed for full-time or part-time staff who are not available to work their regular shift on weekdays, weeknights, weekends, and/or holidays.
Scheduled hours are subject to change depending on Department operational needs.
Do you understand and agree that if hired you will be able to fulfill these job requirements? Yes No 04 Please indicate shifts you are available to substitute.
(Check all that apply.
) Weekdays (8 a.
m.
to 4 p.
m.
) Weeknights (4 p.
m.
to 9 p.
m.
) Saturdays (8 a.
m.
to 3 p.
m.
) Saturdays (3 p.
m.
to 9 p.
m.
) Sundays (8 a.
m.
to 3 p.
m.
) Sundays (3 p.
m.
to 9 p.
m.
) Holidays 05 Which of the following best describes your previous responsible paid experience in clerical, administrative support, or office assistance work? None Less than 1 year 1 to 3 years More than 3 years 06 Which of the following best describes your overall proficiency level in Microsoft Office? None Limited - Occasional use of basic functions Average - Regular user of basic functions Proficient - Frequently use advanced functions 07 List any other computer skills (include software and database applications) and/or equipment operated that are relevant to this position.
08 Applicants for this position MUST attach the Civilian GPD Applicant Questionnaire to the online application.
Have you submitted this completed document with your application? Yes No 09 How did you first learn about this employment opportunity? City of Gaithersburg Website Job Interest Card Notification Indeed GovernmentJobs.
com Other Website Social Media Friend or Relative I am a Current City Employee Other Required Question Recommended Skills Attention To Detail Audio Equipments Communication Confidentiality Customer Service Data Entry Estimated Salary: $20 to $28 per hour based on qualifications.
$16.
70 HourlyLocation :
Gaithersburg, MDJob Type:
Part-TimeJob Number:
FY2023-00819Department:
PoliceDivision:
Police Department (1211)Opening Date:
07/28/2023Closing Date:
ContinuousFLSA:
Non-ExemptDescription PLEASE READ THIS ENTIRE ANNOUNCEMENT CAREFULLYBEFORE SUBMITTING YOUR APPLICATION - AN ATTACHMENT IS REQUIREDApplications are being accepted for part-time Police Services Aides to support Police Department operations, functions, programs, and activities.
This is a civilian position within the Police Department.
You must be at least 18 years of age to apply.
This position will work a regularly scheduled shift on weekday evenings (4 to 9 p.
m.
) and weekends (8 a.
m.
to 3 p.
m.
or 3 p.
m.
to 9 p.
m.
) and may substitute as needed for full-time or part-time staff who are unavailable to work their assigned shift (any weekday between 8 a.
m.
and 4 p.
m.
, any weeknight from 4 p.
m.
to 9 p.
m.
, and/or any weekend shift from 8 a.
m.
to 3 p.
m.
, or 3 p.
m.
to 9 p.
m.
).
(Scheduled hours are subject to change depending on Department operational needs.
) Availability to substitute on holidays is expected with the exception of Thanksgiving Day, Christmas Day, and New Year's Day.
As a Police Services Aide, you will perform a wide variety of clerical and administrative functions that support and assist police personnel and the public but do not require the authority of a sworn law enforcement officer.
We're looking for individuals who are responsible, dependable, punctual, and attentive to detail and who have general knowledge of record keeping practices and procedures and previous clerical/administrative support experience.
You must be committed to providing excellent customer service, as you'll interact with the general public, residents, business owners, and staff on a daily basis.
It is truly a team effort in the Gaithersburg Police Department - our civilian employees work together with sworn officers to fulfill the day-to-day operations of the agency and to help members of the Gaithersburg community when they need it the most.
APPLICATION PROCESS:
In addition to completing the online job application (including the Questions portion of the application) for this position, you are required to complete the Gaithersburg Police Department's Civilian GPD Applicant Questionnaire (PDF) and attach it to your online job application for this position prior to submitting your application through the online process.
Only applicants who submit a completed online employment application and the Civilian GPD Applicant Questionnaire will be moved to the next step in the review and selection process.
This 26-page Civilian Applicant Questionnaire requires a significant amount of information.
Complete this document before you begin the online application process, as you MUST attach your completed Questionnaire to your application when you submit it.
To complete the Questionnaire, you must save the file to a computer, open it with Adobe Reader, fill it out, save it, then attach the completed and saved document to your application before submitting the application through the online process.
Read all instructions carefully and complete all sections of the Questionnaire as accurately and thoroughly as possible.
If you are unable to sign (e-sign) your Questionnaire on the pages where a digital signature is required, submit the Questionnaire without signatures.
You will have an opportunity to provide signatures if you are selected to move forward in the process.
Resumes and other materials may be submitted to supplement your application and Civilian Applicant Questionnaire, but not in lieu of either document.
The application and Questionnaire must be filled out completely; incomplete applications and/or questionnaires will be rejected.
Online applications and attached materials are stored on a secure site.
Only authorized employees and hiring authorities have access to the information submitted.
Download and complete the Police Department's Civilian Applicant Questionnaire by clicking on the words Civilian GPD Applicant Questionnaire below (this is the link to the questionnaire):
(PDF)Click on the link above to open the Applicant Questionnaire Save the Civilian GPD Applicant Questionnaire file to a computer Open it with Adobe Reader Fill it out completely and Save the completed document Attach the saved completed document to your online application Submit your complete online application and attached Questionnaire WARNING:
Intentionally lying or intentionally withholding informationwill result in a permanent disqualification.
Job Functions What you will do with us:
Respond to requests/inquiries of customers who walk in/call in to the Police Department seeking emergency and routine information and assistance.
Perform data entry tasks as directed/assigned.
Maintain records and files containing parking tickets, traffic citations, and other police related information.
Assist with radio communication involving police situations.
Receive and process payments for parking and traffic violations.
Process requests for copies of reports and other information.
Conduct research and prepare reports on department-related matters/issues or work on special projects as directed.
Perform routine office assistance tasks such as typing, filing, copying, faxing, and scanning when requested.
Key responsibilities are highlighted above; please to view the classification description for the Police Services Aide position.
Qualifications What you will need to be considered:
High school diploma or equivalent (GED).
Demonstrated strong computer skills and experience with Microsoft Office applications.
Previous responsible administrative support/clerical experience and ability to accurately process a considerable volume of detailed statistical and record work.
Excellent verbal and written communication and interpersonal skills.
Ability to understand, follow, and carry out oral and written instructions.
Ability to operate standard office equipment and a multi-line telephone.
Ability to maintain confidentiality of sensitive information.
Or any acceptable equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities.
Additional Information To be considered for this position, interested applicants must complete and submit:
An online employment application A This position will remain open until filled; applications will be reviewed as they are received.
Recruitment will close without notice when a sufficient number of qualified applications are identified or all hiring decisions have been made.
Direct deposit of paychecks is a condition of employment for all City of Gaithersburg employees.
Successful candidates will be subject to a comprehensive background investigation required for civilian employees of the Gaithersburg Police Department and drug/alcohol screening.
The City has established an alcohol-free, drug-free, and smoke-free workplace which applies to any person employed by, conducting business with, or applying for a position with the City.
Each employee, as a condition of their employment, may be required to participate in pre-employment and reasonable suspicion testing.
Employees classified as safety sensitive are also subject to immediate post accident and random testing.
For more information about the position, Civilian Applicant Questionnaire, or the recruitment process, please contact Police Administrative Services Supervisor Isabel White, at 240-805-1788 or Questions regarding the online application process may be directed to the Department of Human Resources at 301.
258.
6327 or This recruitment will establish an eligibility list which will be used to fill current vacancies and may be used to fill other openings in this classification which occur in the next 6 months.
Benefits are not available with this position.
01 Each applicant must complete this supplemental questionnaire as part of the application screening and selection process.
The information you provide will be reviewed and may be used to determine your eligibility to move forward in the selection process.
Incomplete responses, false statements, omissions, or partial information (see resume is not acceptable) may result in disqualification from the selection process.
Do you agree to answer each supplemental question truthfully and certify that your responses can be verified from information included within your application? Yes No 02 Are you at least 18 years of age? Yes No 03 This position will be expected to work a scheduled shift on weekday evenings and on weekends, and may substitute as needed for full-time or part-time staff who are not available to work their regular shift on weekdays, weeknights, weekends, and/or holidays.
Scheduled hours are subject to change depending on Department operational needs.
Do you understand and agree that if hired you will be able to fulfill these job requirements? Yes No 04 Please indicate shifts you are available to substitute.
(Check all that apply.
) Weekdays (8 a.
m.
to 4 p.
m.
) Weeknights (4 p.
m.
to 9 p.
m.
) Saturdays (8 a.
m.
to 3 p.
m.
) Saturdays (3 p.
m.
to 9 p.
m.
) Sundays (8 a.
m.
to 3 p.
m.
) Sundays (3 p.
m.
to 9 p.
m.
) Holidays 05 Which of the following best describes your previous responsible paid experience in clerical, administrative support, or office assistance work? None Less than 1 year 1 to 3 years More than 3 years 06 Which of the following best describes your overall proficiency level in Microsoft Office? None Limited - Occasional use of basic functions Average - Regular user of basic functions Proficient - Frequently use advanced functions 07 List any other computer skills (include software and database applications) and/or equipment operated that are relevant to this position.
08 Applicants for this position MUST attach the Civilian GPD Applicant Questionnaire to the online application.
Have you submitted this completed document with your application? Yes No 09 How did you first learn about this employment opportunity? City of Gaithersburg Website Job Interest Card Notification Indeed GovernmentJobs.
com Other Website Social Media Friend or Relative I am a Current City Employee Other Required Question Recommended Skills Attention To Detail Audio Equipments Communication Confidentiality Customer Service Data Entry Estimated Salary: $20 to $28 per hour based on qualifications.
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