Salesforce Business Analyst
Eliassen Group is searching for a Salesforce Business Analyst to help support a prestigious pharmaceutical company by the name of Astra Zeneca.
This will be 100% remote and will be staying remote for the length of the contract.
You will operate within the Access Services Business Solutions Team, which is responsible for facilitating change to include partnering closely with operations, brand partners, subject matter experts, and technical resources to identify business needs, define project requirements, and liaise the development of the solution through implementation.
This role will be strictly W2, we cannot do C2C on this role.
This position has a great benefit package that includes Medical, Dental and Vision benefits, 401k with company matching, and life insurance for those who qualify.
Essential Job Functions of the Salesforce Business Analyst:
Partner with Access Services operations and strategy teams to understand & articulate business needs, translating them into functional requirements as user stories Develop knowledge of functional content and business processes across all Access Services functions including Contact center operations on Reimbursement, Medical business & Affordability services provided to patients using CRM, IVR and field reporting Shepherd technological change through implementation and sustainment using the Scaled Agile business methodology, through the role of product ownership; As assigned, assist Project Managers and Directors in project-related activities Qualifications of the Salesforce Business Analyst:
Bachelor's degree or equivalent years of professional work experience working on a software or process improvement delivery team; 5
years of experience in Business Analyst-type roles:
gathering requirements, impact analysis, management of technological change; Hands on experience with writing stories and capturing requirements in JIRA Capable of generating mock ups for dashboards and reports using pivot tables and pivot charts Experience with Agile methodologyDesirable for the Role 3
years of experience working with Salesforce platform and its integrations Excellent verbal, written, and interpersonal skills with the ability to communicate professionally with a diverse group of executives, managers, and subject matter experts Ability to think outside current processes and make recommendations Broad working knowledge and experience with healthcare applications and technology; Experience with Agile methodology; Experience with Customer Relationship Management applications (CRM;) Ability to lead initiatives across workstreams Strong organizational skills; including high attention to detail Ability to multitask and work on multiple, parallel projects Ability to prioritize work assignments, communicate progress, and deliver on time Apt to be open-minded, collaborative, and high energy to learn and grow fast.
Estimated Salary: $20 to $28 per hour based on qualifications.
This will be 100% remote and will be staying remote for the length of the contract.
You will operate within the Access Services Business Solutions Team, which is responsible for facilitating change to include partnering closely with operations, brand partners, subject matter experts, and technical resources to identify business needs, define project requirements, and liaise the development of the solution through implementation.
This role will be strictly W2, we cannot do C2C on this role.
This position has a great benefit package that includes Medical, Dental and Vision benefits, 401k with company matching, and life insurance for those who qualify.
Essential Job Functions of the Salesforce Business Analyst:
Partner with Access Services operations and strategy teams to understand & articulate business needs, translating them into functional requirements as user stories Develop knowledge of functional content and business processes across all Access Services functions including Contact center operations on Reimbursement, Medical business & Affordability services provided to patients using CRM, IVR and field reporting Shepherd technological change through implementation and sustainment using the Scaled Agile business methodology, through the role of product ownership; As assigned, assist Project Managers and Directors in project-related activities Qualifications of the Salesforce Business Analyst:
Bachelor's degree or equivalent years of professional work experience working on a software or process improvement delivery team; 5
years of experience in Business Analyst-type roles:
gathering requirements, impact analysis, management of technological change; Hands on experience with writing stories and capturing requirements in JIRA Capable of generating mock ups for dashboards and reports using pivot tables and pivot charts Experience with Agile methodologyDesirable for the Role 3
years of experience working with Salesforce platform and its integrations Excellent verbal, written, and interpersonal skills with the ability to communicate professionally with a diverse group of executives, managers, and subject matter experts Ability to think outside current processes and make recommendations Broad working knowledge and experience with healthcare applications and technology; Experience with Agile methodology; Experience with Customer Relationship Management applications (CRM;) Ability to lead initiatives across workstreams Strong organizational skills; including high attention to detail Ability to multitask and work on multiple, parallel projects Ability to prioritize work assignments, communicate progress, and deliver on time Apt to be open-minded, collaborative, and high energy to learn and grow fast.
Estimated Salary: $20 to $28 per hour based on qualifications.
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